Module · Services for residents and businesses

Urban planning

Planning certificates, building permits, approvals and special registers.

The module fully digitises the work of the urban planning department: from submitting the application, through calculating the fee, internal approval, drafting and signing the document, to issuing, communicating and archiving it. It covers both current documents and the entry of historical ones.

Request a demoSee how it works
 
The planning certificate form in the Smart Digital City platform

The workflow for issuing a planning certificate: legal, economic and technical status, completed in the platform.

What changes in the department's work

The planning file is no longer lost between offices: every step has an owner, a deadline and a record, and the certificate or permit is generated from data already checked, not drafted from scratch.

A single fileAll documents and versions, in one place
Deadlines tracked automaticallyAn owner and a due date at every step of the workflow
Documents signed electronicallyGenerated from data already checked, not drafted by hand

What you can do

The urban planning department's most used operations, covered end to end in the platform.

Planning certificates

Issue and extension, with the annex required by planning law and configurable purposes.

Building permits

Issue and extension, taking the data automatically from the associated certificate.

Checking the documentation

The six essential requirements for construction works set by law (A–F).

Automatic calculation of fees

A visual formula editor, management of exemptions and adjustment of the permit fee.

Location on the map

Cadastral number, land register and geospatial coordinates, directly from GIS.

Legal, economic and technical status

Automatic completion of the general urban plan rules according to the reference territorial unit.

Special registers

Certificates, permits and acceptance reports, with their registers.

OCR and automatic capture

Data extracted from the identity document and from the documents submitted, validated by the officer.

See all features
  • Notification of the start and completion of works, acceptance on completion and the accompanying report
  • Street naming and address certificates
  • Construction approvals and certificates attesting that a building has been erected
  • Approval for works on public or private land
  • Approvals in principle for utility networks, connections and green spaces
  • Identification of the applicant by scanning the identity document, with a resident record created automatically
  • Automatic validation of validity periods and of the execution period, with configurable messages
  • Management of reference territorial units, with planning indicators and applicable rules
  • A list of the planning documents issued, with the complete file opened in one click
  • Reports on applications submitted, resolved, outstanding and overdue, plus a department dashboard

How it works

The planning file, end to end in the platform: data, location, fees, approvals, documents and registers in a single process.

1

Application and locationAddress, cadastre and GIS location

2

Check the documentationCompliance and capture through OCR/AI

3

Calculate feesConfigurable rules and exemptions

4

Internal approvalDepartments, owners and deadlines

5

Issue the documentGenerated from data and signed electronically

6

Register and archiveCertificates, permits, special registers and history

What you get as standard

The module is not just an interface. It comes configured in its standard version, ready to use from day one.

  • forms
  • workflows
  • registers
  • reference data
  • document templates
  • business rules
  • validations
  • notifications
  • reports
  • dashboards
  • access rights
  • audit

Native integrations

Urban planning works directly with the other components of the platform, with no bridges built afterwards.

Interactive map / GIS, street naming register and cadastral records
The payments component, for planning fees
The electronic records registry, for automatic allocation of numbers

Part of the same platform

Urban planning is not a separate application. It uses the same base of residents, the same records registry, the same documents and the same signing, notification and audit mechanisms as every other module.

See all modules →

How you can start

You do not have to digitise the whole institution at once.

START ONE

You start with this module directly: Urban planning, the internal portal, the citizen portal and the tools it needs to run.

START PRO + URBAN PLANNING

If you already have the digital foundation — records registry, documents, workflows — Urban planning is activated on top of it, with no migration.

Want to see how Urban planning would work in your administration?

Request a demo

We take you through the complete workflow on a real case, from submitting the application to the final document.