Module · Platform foundation

Internal portal

The staff workspace: records registry, workflows, activities, documents.

The internal portal is the environment in which the administration's staff and those of its subordinate institutions actually work. It brings together three inseparable capabilities, delivered as part of the base package: the electronic records registry (the general incoming/outgoing register and the special registers), the workflow engine — external, internal and ad-hoc — and electronic document management. Every specialist module is added on top of these later.

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The employee dashboard in the Smart Digital City internal portal

The employee's dashboard: applications in progress, deadlines and their own activities.

Why it is the foundation of the platform

It is the foundation everything sits on: without it, every module would have its own records registry and its own workflows. With it, every document in the institution has a number, an owner, a deadline and a history — whatever department it comes from.

One records registry, for everythingNot one per department application
Workflows are defined, not programmedIncluding ad-hoc workflows, when needed
Access follows the org chartRoles and rights on the real structure

What you can do

The institution's single working environment: this is where things are registered, allocated, worked on and signed.

Differentiated access

Straightforward access to every function, according to the organisational structure and the rights of each employee.

Operational area

Starting new applications and services, with all applications visible and searchable, limited by the org chart.

A section per service

Every module has its own section, with all of its functions.

Personalised menus

By user type and by the role in each workflow.

Citizen 360 at hand

Notifications, reporting and the administration area, in the same workspace.

Internal activities

Starting and tracking internal activities and ad-hoc workflows.

The administration and its subordinates

Structured by institution, with sections for each type of service.

The same foundation everywhere

Records registry, workflows, documents, signature and audit, shared by all modules.

See all features
  • The general incoming/outgoing register and every special register configured, with filtering, sorting and export to Excel
  • Reports on the volume of entries by register, department, document type and period
  • A report of documents past their response deadline, identifying the department responsible
  • Workflow performance reports: average duration per step, completion rate, outstanding activities
  • A central dashboard of the institution's activity

How it works

From the records registry to the final document, every application has a number, an owner, a deadline and a history.

1

RegistrationGeneral or special register

2

AllocationDepartment and owner

3

ProcessingActivities and deadlines

4

ApprovalA configurable workflow

5

SigningElectronic, including multiple signatories

6

ArchivingFile and full audit trail

What you get as standard

The module is not just an interface. It comes configured in its standard version, ready to use from day one.

  • forms
  • workflows
  • registers
  • reference data
  • document templates
  • business rules
  • validations
  • notifications
  • reports
  • dashboards
  • access rights
  • audit

Native integrations

The internal portal is where the workflows of every module are executed.

All platform modules, which register their documents automatically and run their workflows here
The security component, for authentication, roles and rights on the org chart
The notifications component and the electronic signature component
The interactive map, available in any application with an address

Part of the same platform

The internal portal is not one module among others: it is the foundation. The records registry, the workflows and the documents delivered here are the same ones every specialist module uses afterwards.

See all modules →

How you can start

You do not have to digitise the whole institution at once.

START ONE

The internal portal is part of the base package — it is the starting point of any implementation.

START PRO + INTERNAL PORTAL

The specialist modules the institution needs are added on top, in any order.

Want to see how the Internal portal would work in your administration?

Request a demo

We show you the staff workspace on real data: records registry, workflows and documents, in a single screen.