Module · Platform foundation
Internal activities
Tasks, ad-hoc workflows and automation of everyday work.
Alongside the structured service workflows, the internal portal lets the institution organise its own day-to-day work: tasks assigned to staff, ad-hoc workflows defined on the spot for one-off situations, and automation that takes over routine work.
Organising internal activities: tasks, owners, deadlines and statuses.
What changes in day-to-day work
Work that today travels by e-mail and sticky notes moves into a traceable circuit: every task has an owner, a deadline and a history, while the routine — generating documents, registering them, sending notifications — happens on its own.
What you can do
The tasks, ad-hoc workflows and automation that keep the institution moving between modules.
Ad-hoc workflows
Approvers defined at initiation, comments, attached and versioned documents, electronic signature and completion.
Tasks on workflow steps
Each step has its own owner and deadline.
Delegation of responsibility
For periods of absence, with the transfer of rights.
Colour coding
Green for in progress or completed, amber for clarifications needed, red for rejected or overdue.
Automatically generated documents
With automatic entry in the inbound-outbound or special registers.
Pick-up from e-mail
Messages in a configured mailbox become requests, with the content classified by an AI model.
Extraction through OCR and AI
Data from attached documents is picked up automatically into the web forms.
Rule-based notifications
Generated automatically, configurable on predefined rules.
See all features
- Performance reports on workflows: average duration per step, completion rate, outstanding activities
- An archive of each member of staff's activities
- An audit trail on every item: user, date, previous and new status, description of the action
- A consistent working-page structure, identical to that of the structured workflows
How it works
From a need that comes up on the spot to a completed task, with evidence.
InitiationOn any request, document or record
ApproversDefined at the very moment of initiation
TasksAn owner and a deadline on every step
WorkComments, attached documents, versioning
SignatureElectronic, where required
CompletionArchiving and audit trail
What you get as standard
The module is not just an interface. It arrives configured in its standard version, ready to use from day one.
- forms
- workflows
- registers
- reference data
- document templates
- business rules
- validations
- notifications
- reports
- dashboards
- access rights
- audit
Native integrations
Internal activities use the same components as the structured workflows.
Part of the same platform
Internal activities are not a separate task-management tool. They are the same workflow engine, the same records registry and the same documents — used for the situations that have no predefined workflow.
How to get started
You don't have to digitise the whole institution at once.
START ONE
Internal activities are part of the core package, together with the internal portal.
START PRO + INTERNAL ACTIVITIES
They are used on top of any specialist module, wherever a one-off situation arises.
Want to see how Internal activities would work in your administration
We'll show you how a situation that comes up on the spot becomes a traceable workflow, in a few minutes and without development.