Module · Platform foundation
Digital tools
Electronic signature, notifications, scanning, payments and internal chat.
The platform's cross-cutting tools are available in every module, right at the point of work where they are needed: electronic signing of documents, notifications across multiple channels, scanning and automatic data capture, payments and internal communication.
Signing electronically straight from the case file, without leaving the platform.
What changes at the officer's desk
Staff no longer leave the platform for anything: they sign, scan, notify, take payment and communicate from the same screen on which they are working the case.
What you can do
The cross-cutting components available at every workflow step, in every module.
Electronic signature
Directly in the portal, with a local certificate (token) or in the cloud, plus an electronic seal for automatically generated documents.
Signature pads
Digital handwritten signing for residents who submit applications at the counter.
Scanning and capture
Scanning documents straight into the application and automatic capture of data from the identity document.
Payments at the counter
Integration with card payment terminals (POS).
Multichannel notifications
In the platform, by e-mail and by SMS, with configurable templates and a record of delivery.
Configurable alerts
On thresholds and deadlines, plus scheduled and broadcast SMS messages.
Internal chat
Attached to requests and case files, picking up the context and the responsible staff from the workflow automatically.
Advanced search
By applicant, request details, address and contact data.
See all features
- A history of notifications and delivery status, kept for audit purposes
- Logging of signatures, scans and actions on local devices
- The companion desktop application, for local certificates, scanners and counter peripherals
- Availability in any module, at exactly the workflow step that calls for it
How it works
The tools appear where they are needed, not in a separate application.
ScanningDocuments and identity document, with data capture
CompletionThe form is pre-filled from the captured data
SigningElectronic or digital handwritten, at the counter
PaymentIntegrated card terminal or online payment
NotificationIn the platform, by e-mail or SMS
CommunicationInternal chat on the case being worked
What you get as standard
The module is not just an interface. It arrives configured in its standard version, ready to use from day one.
- forms
- workflows
- registers
- reference data
- document templates
- business rules
- validations
- notifications
- reports
- dashboards
- access rights
- audit
Native integrations
The tools are available in every module, at each step that calls for them.
Part of the same platform
The digital tools are not modules bought separately: they are the platform's cross-cutting components, available wherever they are needed.
How to get started
You don't have to digitise the whole institution at once.
START ONE
The digital tools are part of the core package, together with the internal portal.
START PRO + DIGITAL TOOLS
They become available automatically in every specialist module added later.
Want to see how Digital tools would work in your administration
We'll show you how staff sign, scan, notify and take payment without ever leaving the case they are working on.