Module · Services for residents and businesses
Citizen 360
The consolidated electronic file of the resident and of the company.
The module provides a unified view of every interaction a resident or a company has with the institution, aggregating data from all platform modules in real time, without duplicating the source records. It is available both to authorised staff in the internal portal and to the authenticated resident in the external portal.
The consolidated file of a person: identification data, documents, applications and amounts due.
What changes at the counter
The officer has the person's entire relationship with the administration on one screen — without opening seven applications and without asking the resident what they submitted last year.
What you can do
Real-time aggregation of the data from every module, into a single profile of the individual or the company.
Fast identification
By national ID number, company registration number, name, identity document series and number, or other configurable criteria.
Dedicated tabs
Details, Documents, Companies, My applications as an individual, Applications of the associated companies, Taxable assets, Amounts due, Payment history and Urban planning.
Account status
Creation date, approval date, e-mail validation, how the account was created and whether an electronic signature exists.
Visual indicator
Immediate flagging of unconfirmed accounts or accounts without an electronic signature.
A new application from the profile
Starting an application in any module directly from the consolidated profile, with the identification data pre-filled.
Navigation to the source module
Opening any application, payment or document in its module of origin, without losing context.
Documents and history
Active personal documents and the history of those issued, with downloads controlled by rights.
Notification preferences
The resident manages their own notification channels: e-mail and SMS.
See all features
- Filtering by source module, time range, status, application type and legal form
- Extending the aggregated data sources through configuration, as new modules are added
- Reports on aggregated activity per person or per group of people
- A dashboard of active consolidated profiles, open applications, valid documents, overdue payments and notifications sent
- Role-controlled access to the consolidated data, with an audit log
How it works
From identifying the person to the action started directly from the consolidated file.
IdentificationNational ID number, company number, name or identity document
Single profileA complete view of the person
ApplicationsThe history of requests from every module
ChargesThe tax position and payment history
DocumentsThe electronic file, active and historical
InteractionsThe complete relationship with the institution
What you get as standard
The module is not just an interface. It comes configured in its standard version, ready to use from day one.
- forms
- workflows
- registers
- reference data
- document templates
- business rules
- validations
- notifications
- reports
- dashboards
- access rights
- audit
Native integrations
Citizen 360 holds no data of its own: it aggregates the data from the modules that produce it.
Part of the same platform
Citizen 360 duplicates no record. It is a view over existing data, built on the same access rights and the same audit trail as the rest of the platform — what an officer sees depends on their role.
How you can start
You do not have to digitise the whole institution at once.
START ONE
You start with this module directly: Citizen 360, the internal portal and the tools it needs to run.
START PRO + CITIZEN 360
If you already have the digital foundation — records registry, documents, workflows — the consolidated file is activated on top of it and immediately aggregates the existing data.
Want to see how Citizen 360 would work in your administration?
We show you the consolidated file of a real person in the platform: applications, documents, charges and history, on one screen.